Terms of Service

3.1 Account Registration

• To access certain features of the Services, you may be required to register an account.
• You agree to provide accurate, current, and complete information during the registration process.
• You are responsible for maintaining the confidentiality of your account credentials.

3.2 User Responsibilities

By using the Services, you agree that you will:

• Comply with all applicable laws and regulations.
• Use the Services only for lawful purposes.
• Not misrepresent your identity or affiliation with any person or organization.
• Not engage in unauthorized scraping, reverse engineering, or automated access to Wally's platform.
• Not use the Services to transmit illegal, harmful, offensive, or infringing content.

4.1 Subscription Plans

• Wally offers different subscription plans, which may include free and paid tiers.
• Details of available plans, pricing, and included features are provided at the time of subscription.

4.2 Payment Terms

• Fees for paid Services are billed in advance on a recurring basis (monthly or annually, depending on the chosen plan).
• You authorize us to charge the applicable fees using the payment method provided.
• All fees are non-refundable except where required by law.

4.3 Subscription Cancellation

• You may cancel your subscription at any time through your account settings.
• Cancellation will take effect at the end of the current billing cycle; no refunds will be provided for partial periods of use.

5.1 Ownership

• Wally retains all rights, title, and interest in and to the Services, including all related intellectual property rights.
• This Agreement does not grant you any ownership rights in the Services.

5.2 License to Use

• Subject to your compliance with this Agreement, Wally grants you a limited, non-exclusive, non-transferable license to use the Services for your internal business or personal use.
• You may not copy, modify, distribute, sell, or lease any part of the Services.

7.1 Compliance with Data Laws

• Wally complies with applicable data protection laws, including GDPR and CCPA.
• You agree to process personal data in compliance with all applicable privacy regulations.

7.2 Data Security

• We implement industry-standard security measures to protect data from unauthorized access or disclosure.
• Despite security measures, no system is completely secure, and we do not guarantee absolute protection.

8.1 Termination by User

• You may terminate your account at any time by discontinuing use of the Services.
• If you have a paid subscription, termination will be effective at the end of the billing period.

8.2 Termination by Wally

• We may suspend or terminate your access to the Services if you:
  • Violate these Terms of Service.
  • Engage in fraudulent or illegal activity.
  • Fail to pay applicable fees.
• We reserve the right to terminate Services at our discretion with reasonable notice.

8.3 Effect of Termination

Upon termination, you will lose access to the Services, including any chatbot data, integrations, and stored content.

9.1 No Warranties

9.2 Limitation of Liability

10.1 Governing Law

This Agreement shall be governed by and construed under the laws of the State of Ohio, without regard to its conflict of law principles.

10.2 Dispute Resolution

Any disputes shall be resolved through binding arbitration in Cincinnati, Ohio, in accordance with the American Arbitration Association rules.

11.1 Entire Agreement

This Agreement constitutes the entire agreement between you and Wally, superseding all prior agreements.

11.2 Amendments

Wally reserves the right to update these Terms at any time. Changes will be communicated through our website or email.

11.3 Severability

If any provision is found to be unenforceable, the remaining provisions will remain in full force and effect.

11.4 Assignment

You may not transfer or assign your rights under this Agreement without Wally's prior written consent.

11.5 Notices

All notices under this Agreement must be sent in writing to hello@trywally.ai.